Rails hosting services always boast things such as “excellent customer service”, “24/7 technical support” and “world-class customer service”. This is often at the very heart of their marketing campaign. It fills up their emails, tweets, Facebook posts, and covers their websites. If you’ve been coding with Ruby on Rails for any length of time you will testify that not many hosting companies actually live up to their promises. Often, right when you need their help the most, hosting companies will leave you waiting for hours to receive a response.
So, we sent a few of the hosting companies (11 to be exact) an email with a question. All of the emails were sent around 3PM Central US Time on a Tuesday. The question was fairly simple: “Will you be supporting Ruby on Rails 3.1?” Below are the results of how long it took them to get back to us and the answer that we received. They are sorted by response time. Shortest time is at the top.Read more »
Starting a new company? Ever wonder where your Rails host got its start? We looked into the backgrounds of several top Rails hosts to find out what started the machine, and what keeps it greased. It’s interesting to note that most (if not all) of the bigger hosting companies don’t have much financial history information readily available.Read more »
Don’t like any Rails hosting options you have come across? Think you could create a better hosting environment in your sleep? Do you have needs that no hosting company seems to be able to meet? Then we may have an option for you. Buying a dedicated server and reselling portions of it may be the solution for you. For many buying a reseller package is a good way for the entrepreneurial developer, with aspirations to begin a hosting company or other web venture, to start out. For those of you who have no idea what I’m talking about: a reseller hosting package is a type of web hosting where the reseller account or dedicated server owner can partition their allotted drive space and bandwidth to host third party applications. Not only does this allow you to rent out space on the server, but it also gives you more control over you hosting environment.Read more »