Here at Railshosting.org our goal is to bring you the most up to date information in the world of Rails hosting. Whether that's uncovering news stories, bringing you great lists of tutorials, top hosts, or giving you the information you need to make the best choice possible to host your app. In an effort to bring you the most up to date information we've decided to crowd-source some of our information and bring you hosting reviews of some of our top hosts. These posts give you pros and cons to weigh your decision against. As is expected the reviews contained in these articles are not the opinions of Railshosting.org. Instead it's the voice of the internet, those that have gone before you that speaks on these posts. We hope that their experiences, whether for good or ill, will aid you in your journey to build and deploy the application of your dreams.
In this article we are going to give you a look at some LiquidWeb reviews. To start we are going to look at a couple of overall reviews from some trusted review sources. Followed by a look at a few customer reviews and twitter posts.
This first one is a review from WebHostingMagazine.com (link to main article)
"Founded in August 1997, LiquidWeb hosts more than fifteen thousand clients in more than eighty countries. LiquidWeb owns its own datacenter in Lansing, Michigan. They provide VPS, Dedicated, Eterprise, E-Commerce, and UNIX hosting solutions. This review covers LiquidWeb's VPS hosting plans.VPS plans give plenty of Web space and Monthly Data Transfer. Also the two VPS plans give a lot of guaranteed system resources and root server access.
Along with their impressive amount of basic features, LiquidWeb also offers Fantastico and AutoInstaller, both addons to the CPanel control panel. At the time of this review, Fantastico adds 48 features including dotProject, PHPList, MasterFlex, PHPauction, Nucleus, Coppermine Photo Gallery, and osTicket. This coupled with AutoInstaller gives you more than 110 free scripts, all of which can be turned on using the CPanel interface.
LiquidWeb uses solid hardware for their servers and their network. As stated earlier, LiquidWeb owns their own datacenter therefore all technicians who work with your server are LiquidWeb techs.Support for VPS solutions is a lot like fully managed support. OS reinstalls are free and updates are run as soon as new builds come out. Bad hardware is replaced in less than 2 hours as well. The support team runs security audits and nightly off-server backups for added security. Customers can reach customer support through email and phone and both are available 24/7. Response times are quick and courteous.
Our Independent Review Panel thought the prices were expensive in comparison to like plans found with other Hosts. However the old adage remains, you get what you paid for.VPS solutions are UNIX based and their are only two choices. With how good their VPS plans are, our Independent Review Panel wishes there was more to choose from. Keeping it UNIX based allows the support to remain focused, but with how well LiquidWeb runs their VPS plans our Independent Review Panel would like to see more.
LiquidWeb offers high quality VPS solutions. They come with a lot of features, excellent hardware, strong and speedy support, and much more. If you are willing to pay a little extra, then checkout LiquidWeb.
This is a review from "WHP" at HostingPedia.com (main article)
"I’ve been with liquidweb.com for about 5 months and untill now i have 3 servers with them.
or the very first day their sales support team was excellent and answered extremely fast all of my pre-sales questions. They are a bit strict in customizing dedicated servers but i do not consider this thing a problem. Every server was seted up correctly and without any kind of issues in about 24-34 hours.
Pre-sales support rate: 9/10 !
I consider myself a “bad customer” , i’m asking too much and want extremely fast responses for my tickets. Liquidweb (at the beggining – first 3 months) has managed to answer all my tickets in a very short period (about 15-20 minutes) and solved all of my issues. The last 2 months i observ that their response time has been a bit slow (about 35-50 minutes). I am sure that they have a lot of success out there and earned a large amount of customers in the last 3-5 months and i believe that this is the reasont for the delay on answering some tickets. Allthough, if there is any kind of serious issue with the servers i can call them at any time and resolve my issue within minutes ! Also, i believe that they do not offer any kind of pro-active support, but this is not a serious problem if you are able to monitor your servers ! If they could work more with their tickets software and the assignments they do for every ticket i believe that liquidweb.com will manage to keep the lead in their field (managed dedicated servers).
Tech support rate: 7/10
Uptime and speed:
The uptime that i have with liquidweb in these 5 months is almost 100% ! Only a downtime in their network for about 25-30 minutes. Also, the speed is fine for my needs.
If you need a fully managed server and you don’t have the budget to buy one from Rackspace or Datapipe, then Liquidweb.com is the place to find what you need !