Positive Review
By: Nil Nil at http://www.webhostingstuff.com/comments/Neosurge-24688.html
"As a long-standing Neosurge customer (7 years), we have to say that overall, the experience has left us very satisfied. We always got top-notch responsive support, even for out of the ordinary requests, and our dealings with the people running the site has left us convinced that they are dedicated to provide one of the best affordable hosting around. You can't go wrong with Neosurge!"
Positive Review
By: Jenn Laquerre at http://www.webhostingstuff.com/comments/Neosurge-19511.html
"I've had websites hosted on many hosts over the years, for personal and business use. I was having a lot of trouble with a web host for my personal sites, and came to Neosurge asking for help getting a new host and domain registration service. I was offered help immediately, in fact they waited on me more often than not during the process of transferring everything over. Once in awhile I still get a message making sure that I am getting along alright and asking if I needed help with anything. I have found that if I submit a request it gets answered very quickly. I can ask further questions and am met with professionalism no matter how small silly my issue is... such as forgetting a letter in my user name. I highly recommend this company and look forward to working with them in the future."
Negative Review
By: Jan Bosman at http://www.webhostingstuff.com/comments/Neosurge-7519.html
"save your money. In my years being hosted by NeoSurge, I've experienced months of intermittent unreliable uptime, several Massive security breaches (one of which resulted in my entire website being overridden), and over the last several months, a Complete failure to respond to customer inquiries, support tickets, or anything else. No notifications have been sent in months regarding domain registration timelines, allowing NeoSurge's hosted sites to expire. Save your money. Don't bother with this god-awful excuse for a company."
Negative Review
By: Luis Lebron at http://www.webhostingstuff.com/comments/Neosurge-19770.html
"I turned to Neosurge because of the their very low prices for Vps accounts(as low as $6.95 a month). But I found out why the prices are so low. It's because it's a shoddy company. They take forever to answer a ticket and my website stopped working within two weeks. None of my passwords work(not even root) and I am waiting more than five days for them to tell me why. Spend a little more money and sign up with a company with a proven reputation like GoDaddy. "