"If at all possible, steer clear of the new, unimproved, bought-out version of Netfirms. As I understand it, a formerly Canadian-owned firm which was recently bought out by US multinational has elected to grossly downsize its offering (for the same price) without offering compensation to any of its clients. Watch the tiny clause which says "we can do pretty much anything whenever we want at will" in the contract. I liked the old Netfirms alot, but I was not informed about the downsizing, I discovered it by accident when I stopped receiving business emails for days at a time. Chat "support" was useless. Phoning the customer service was useless; billing could/would not provide any refund for the difference (ie, decrease) in product offering, escalating resulted in "sorry for the inconvenience". It's been a long time (never?) since I've seen this level of disinterest on the part of any kind of service provider. "

"My page is down for maintenance much more often then it should be. The connection to netfirms for any of my three websites often run very slow. They have been 'transitioning' to a new system and it's only been a burden on my use and frankly I don't know what the hell is going on over there. I've been using netfirms for about ten years and the last year has been pretty lousy. Time to transition to a new host."

"Netfirms was ok when I first started, but my sites got progressively slower and starting a couple weeks ago I discovered malicious code was being injected into my sites. I changed my passwords and checked my computers for viruses, cleaned up the site multiple times and the code kept re-appearing a few hours later. I'm positive the host server has been compromised. Since I only had a couple months of hosting left with them, I switched to hostgator and they've been pretty good since. My sites load way faster now."